CORPORATE

OUR VALUES

• Ensuring food safety
• Continuously training our employees to enhance their competencies
• Working toward continuous improvement and development
• Maintaining industry leadership through quality initiatives
• Delivering customer and consumer satisfaction beyond expectations
• Working with a spirit of teamwork
• Protecting the occupational health and safety of our employees without exception
• Protecting the environment for future generations
• Maintaining transparent communication with all our stakeholders
• Contributing to the development of our suppliers
• Striving to fulfill our social responsibility alongside all our employees
• THESE ARE OUR NON-NEGOTIABLE CORE VALUES

OUR ENVIRONMENTAL ACTIVITIES

• In our environmental activities, as the Sardunya Group, we act with awareness of our social responsibility. All processes carried out at our head offices and own facilities are fully within scope.
• These processes span from raw material acceptance to delivery to the end consumer. Where production and service take place at customer facilities, certain activities are managed with customer support.
• Our company operates with awareness of its environmental management system, has not caused any environmental incidents, and carries out activities to meet the legal and other requirements it has committed to comply with.

OUR MANAGEMENT SYSTEMS POLICY

(Quality – Customer Satisfaction – Food Safety – Environment – OHS)

• Ensuring food safety by implementing the Food Safety Management System.
• Producing HEALTHY AND DELICIOUS MEALS, and increasing CUSTOMER / CONSUMER SATISFACTION by delivering service above expectations.
• Establishing an objective, transparent, accessible, and solution-oriented process for consumers / customers to submit complaints and provide feedback.
• Treating feedback received from customers / consumers as opportunities for improvement.
• Using natural resources efficiently in all our activities.
• Reducing waste at source and preventing environmental pollution through recycling or disposal.
• Creating a healthy and safe working environment, ensuring employee and employee representative participation in the system, eliminating hazards, and reducing OHS risks to prevent workplace accidents and occupational diseases.
• In all our activities, complying with all legal requirements related to Quality, Food Safety, Environment, OHS, and Customer Satisfaction, the requirements of organizations we are members of, conditions agreed with customers, and management system standards.
• Continuously improving the effectiveness and performance of our management systems.
• Training SARDUNYA personnel at every level on the job to contribute to their professional competencies and personal development, ensuring effective, understandable, open, and sustainable communication with relevant parties, and as a contract catering company, strengthening our competitive advantages in the sector and carrying our corporate structure proudly into the future.